Terms & Privacy.
Your privacy is important to us.
At Cura Aged Care, we are committed to protecting your privacy as an online visitor to our website. We collect and manage personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). The information we collect is used to provide and improve our services and to communicate with you where appropriate.
By using our website, you consent to the collection and use of your information in accordance with this policy. You may request access to or correction of your personal information at any time by contacting us via email.
Cura Aged Care (MCCGC – Multicultural Communities Council Gold Coast Ltd.) takes reasonable steps to protect personal information held by us. Our systems use appropriate security measures, including encryption where applicable, to safeguard your data against unauthorised access, misuse, or disclosure. We do not store credit card information on our servers.
Storage and Security of Your Information.
We receive and store information you enter on our website or provide to us in other ways. This may include basic contact details such as your name, phone number, address, and email address, as well as additional information you provide when giving feedback, updating preferences, responding to surveys, or communicating with our team.
We may use your personal information to send direct marketing materials, website updates, or newsletters — but only if you have subscribed or registered to receive them. You may unsubscribe at any time, and your request will be actioned promptly.
We do not use individual or company details for any purpose other than those outlined. Information is only shared with third‑party suppliers when required by law, when necessary to deliver goods or services you have requested, or to protect our legal rights.
We may collect personally identifiable information that you voluntarily provide, such as when submitting enquiries, requesting information, or subscribing to communications.
We take all reasonable steps to protect the confidentiality of your personal data. We do not knowingly share your information with third parties except for service providers who assist us in delivering our services. Where service providers are located overseas, they may not be subject to Australian Privacy Laws. Please contact us if you require further details.
Any non‑personal information or material sent to us without a confidentiality agreement may be used freely for any purpose, including improving our services or developing new offerings.
Cookies.
A cookie is a small file placed in your web browser that helps us understand your browsing behaviour. Cookies allow our website to tailor its functionality to your needs. They do not access personal information stored on your computer.
Most browsers accept cookies automatically, but you can disable them in your settings. Doing so may limit your ability to use some features of our website.
We use cookies to analyse website traffic and improve the visitor experience. Cookies may also be used to deliver relevant advertising through third‑party services such as Google Ads.
Disclosure of Your Information.
We may need to disclose certain information, including personal data, to comply with legal requirements such as laws, regulations, court orders, or law enforcement requests. We may also use your information to protect the rights, property, or safety of Cura Aged Care (MCCGC), our customers, or third parties.
If there is a change of control in our organisation (e.g., merger, sale, or transfer of assets), customer information may be disclosed to a potential purchaser under confidentiality obligations. Any disclosure would be made in good faith and only where necessary.
Third Parties.
We do not sell or trade personal information. We only disclose personal details to third parties when required to deliver services you have requested, to protect legal rights, or when required by law.
We may use general, non‑identifiable information to create marketing statistics, understand user needs, or improve our website and services.
Security.
We strive to maintain the security, integrity, and privacy of all personal information submitted to our website. Our security measures are reviewed and updated regularly in line with current technologies.
Links.
Our website may contain links to external websites for your convenience. These links do not constitute endorsement. We are not responsible for the privacy practices of third‑party websites and encourage you to review their privacy policies. This policy applies only to information collected through our website.
Changes to This Privacy Policy.
We may update this Privacy Policy from time to time to ensure it remains current. Any changes will take effect immediately upon being posted on this website. Please review this page periodically.
If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at info@cura.org.au and we will respond within 2 business days.