I Need Language Support

Need Assistance with Aged Care or Community Services?
Book in a chat with our helpful team!
I Need Language Support image 1 1
s4

How To Access Language Support

At Cura Aged Care, we understand that unless you can communicate effectively, you won’t be able to access the care and support you need. For seniors or people who need extra assistance, trying to access services and support when facing language barriers makes the task even more difficult.

We support people from diverse cultural backgrounds. We are committed to ensuring that language is never a barrier to accessing the services and assistance you need. Whether you need multicultural aged care services or multicultural disability services, we’re here to help.

Our dedicated team at Cura speaks over 65 languages. This allows us to bridge communication gaps and provide language support to individuals from culturally and linguistically diverse (CALD) backgrounds. We believe that everyone deserves to be understood.

We Speak Your Language

Our team members have taken part in training to understand and respect the cultural needs of different CALD communities. We understand the diverse backgrounds and experiences of our customers, which means we can deliver culturally sensitive care and support.

We also have access to professional translation services, which means that you can communicate more easily with our team and any service providers you might need. This also means we can better understand your needs and deliver high standards of care.

We offer a wide range of services to assist you, no matter which language you speak.

I Need Language Support image 4 1
I Need Language Support image 3 1

Multicultural Aged Care Services

As we age, it becomes more difficult to gain access to basic services. This can be even more challenging for CALD communities needing aged care services. We provide a range of multicultural aged care services to meet your needs, whether you need help at home or community services. From personal care to social activities, our services are designed to promote the wellbeing and enhance the quality of life for seniors from all different cultural backgrounds.

Want to find out more?

If you or a loved one needs language support, we can help. Simply contact us or ask a friend or family member to contact us for you. We can set up the translation services you need to be able to chat with us easily. From there, we can get you all set up with the right services, connect you to service providers, or just have a friendly chat about your needs.

I Need Language Support image 2 1
hi testi ico
What Our Clients Have to Say
testimonial 1
I.M.Box

Lovely people, excellent premises and facilities, a place to visit and meet other multicultural people.

testimonial 2
Tariq Mahmood

I really like it and people are very loving and caring especially Athar has been very humble, caring and helpful . I am proud of being part of this community. Thank you very much for ongoing care for community.

testimonial 3
Robert J Baxter

Thumbs up. You have helped me greatly. Thank you

testimonial 4
Nathan Fearon

I have done some work at Cura Aged Care as a contractor over the years, and every time, I am very impressed at how friendly and helpful all the staff are, both to me and the people they are taking care of 🙂 (more…)

testimonial 5
Lisa Burnie

The Team at Cura are so very welcoming and friendly, they make you feel like family and in my opinion, that is just gold.

testimonial 7
Kevin & Dot

We highly recommend Cura Aged Care as a Home Care Provider. We had a very unfortunate time with our first provider and after careful consideration we joined Cura and have had a wonderful relationship with them for the past 2 years. The greatest bliss for us has been the fact that we have one continuous carer, Robin, who is trustworthy and so caring of Dot.

Latest News

Change to Personal Care Contributions From 1 October 2026

From 1 October 2026, the Australian Government will fully fund approved personal care services for eligible older people who are Support at Home participants. Participants who are approved for personal care services and have available Support at Home funding will no longer pay contributions for these services.What is changing?If your support plan includes personal care…

What to Expect from an Aged Care Assessment: The ACAT and RAS Process Explained

If you've started looking into government-funded support for yourself or a parent, you've probably been told the same thing by everyone: the first step is an aged care assessment. It sounds official and a little daunting, and most families aren't sure what it actually involves, how long it takes, or what happens afterwards. The good…

Aged Care for Mandarin-Speaking Families on the Gold Coast: A Cultural Care Guide

Finding the right support for an ageing parent is hard enough. Finding it in a language they understand, delivered by someone who shares their culture, can feel even harder. If you are searching for aged care for a Mandarin-speaking family member on the Gold Coast, you are not just looking for help with showers and…

What Can a Home Care Package Pay For? A Plain-English Guide to What You Can Spend Your Aged Care Package On

If you or someone you love has just been approved for funding, one of the very first questions families ask is simple but surprisingly hard to answer: what can I spend my aged care package on? It feels like it should be straightforward, yet the rules, categories and budgets can make even confident families second-guess…

What Are the 8 Levels of Support at Home? The New Aged Care Classifications Explained

If you’ve been told a loved one will receive funding under the new Support at Home program, the first question is usually a practical one: how much help will they actually get? So what are the 8 levels of Support at Home, and how do you know which one fits your family’s situation? Since the…

Why Language-Matched Care Workers Matter: The Hidden Cost of CALD Aged Care Mismatches

For more than a million older Australians, the carer who walks through the front door each morning doesn't share their first language. They might smile, gesture, point at a checklist, but the conversation that should happen, the one about pain, family, fear, food, faith, simply doesn't. This is the everyday reality of a cultural mismatch…

How to Talk to Parents About Aged Care: A Step-by-Step Conversation Guide

You've noticed the signs. Maybe Dad is moving more slowly, Mum's fridge is emptier than it should be, or the mail has started piling up on the hall table. You know it's time, but every time you think about how to talk to parents about aged care, you freeze. What if they get upset? What…

The Lifesaving Role of Multilingual Aged Care Services

Imagine waking up in your own home with stabbing chest pain, but the support worker beside you doesn't understand your language. For thousands of seniors receiving at-home support, this terrifying inability to communicate basic needs isn't a nightmare—it is a daily reality they must navigate. Medical research shows that profound linguistic isolation goes beyond simple…

How to Get Ready for Support at Home: Eligibility, Services, and Next Steps for Families

You’ve noticed the mail is piling up, or perhaps the kitchen isn't as clean as usual. According to family care experts, these subtle red flags often signal a turning point where a family recognises the need for aged care assistance. Your priority is keeping your loved one safe while unlocking the physical and emotional benefits…
Logo
Problems We Solve

At Cura Aged Care, we’re here to help. We have worked hard to cultivate close ties with our local communities, helping to enrich the lives of those who need a little extra support. Here are some of the ways in which we can help you.