Organisational Statements

MCCGC and Cura Aged Care Statements

As the peak body for multicultural communities on the Gold Coast, one of our core operational pillars is to maintain transparency and foster trust. By making our organisational statements public, we ensure that our community, stakeholders, and the public are well-informed about our policies and commitments. This open approach reinforces our dedication to providing high-quality care and services.

The statements displayed on this page outline our position on issues integral to realising our mission: to facilitate opportunities for people to thrive by promoting health and wellbeing, embracing diversity, and creating connections.

We invite you to explore our statements to understand our commitment to fostering a fair and inclusive society where everyone feels they belong.

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Statement of Commitment to the Safety and Wellbeing of Children

Multicultural Communities Council Gold Coast (MCCGC) Limited is committed to the safety and wellbeing of children and young people that engage with our organisation. MCCGC recognises the importance of developing and implementing systems to protect children and young people from risk of harm and fostering a culture of safeguarding.

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Latest News

Change to Personal Care Contributions From 1 October 2026

From 1 October 2026, the Australian Government will fully fund approved personal care services for eligible older people who are Support at Home participants. Participants who are approved for personal care services and have available Support at Home funding will no longer pay contributions for these services.What is changing?If your support plan includes personal care…

What to Expect from an Aged Care Assessment: The ACAT and RAS Process Explained

If you've started looking into government-funded support for yourself or a parent, you've probably been told the same thing by everyone: the first step is an aged care assessment. It sounds official and a little daunting, and most families aren't sure what it actually involves, how long it takes, or what happens afterwards. The good…

Aged Care for Mandarin-Speaking Families on the Gold Coast: A Cultural Care Guide

Finding the right support for an ageing parent is hard enough. Finding it in a language they understand, delivered by someone who shares their culture, can feel even harder. If you are searching for aged care for a Mandarin-speaking family member on the Gold Coast, you are not just looking for help with showers and…

What Can a Home Care Package Pay For? A Plain-English Guide to What You Can Spend Your Aged Care Package On

If you or someone you love has just been approved for funding, one of the very first questions families ask is simple but surprisingly hard to answer: what can I spend my aged care package on? It feels like it should be straightforward, yet the rules, categories and budgets can make even confident families second-guess…

What Are the 8 Levels of Support at Home? The New Aged Care Classifications Explained

If you’ve been told a loved one will receive funding under the new Support at Home program, the first question is usually a practical one: how much help will they actually get? So what are the 8 levels of Support at Home, and how do you know which one fits your family’s situation? Since the…

Why Language-Matched Care Workers Matter: The Hidden Cost of CALD Aged Care Mismatches

For more than a million older Australians, the carer who walks through the front door each morning doesn't share their first language. They might smile, gesture, point at a checklist, but the conversation that should happen, the one about pain, family, fear, food, faith, simply doesn't. This is the everyday reality of a cultural mismatch…

How to Talk to Parents About Aged Care: A Step-by-Step Conversation Guide

You've noticed the signs. Maybe Dad is moving more slowly, Mum's fridge is emptier than it should be, or the mail has started piling up on the hall table. You know it's time, but every time you think about how to talk to parents about aged care, you freeze. What if they get upset? What…

The Lifesaving Role of Multilingual Aged Care Services

Imagine waking up in your own home with stabbing chest pain, but the support worker beside you doesn't understand your language. For thousands of seniors receiving at-home support, this terrifying inability to communicate basic needs isn't a nightmare—it is a daily reality they must navigate. Medical research shows that profound linguistic isolation goes beyond simple…

How to Get Ready for Support at Home: Eligibility, Services, and Next Steps for Families

You’ve noticed the mail is piling up, or perhaps the kitchen isn't as clean as usual. According to family care experts, these subtle red flags often signal a turning point where a family recognises the need for aged care assistance. Your priority is keeping your loved one safe while unlocking the physical and emotional benefits…
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Problems We Solve

At Cura Aged Care, we’re here to help. We have worked hard to cultivate close ties with our local communities, helping to enrich the lives of those who need a little extra support. Here are some of the ways in which we can help you.