Accessing My Aged Care

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Accessing the My Aged Care program

Do you need aged care support and services? Applying for aged care funding in Australia can feel daunting, as there are a few different funding options and services to choose from. The first step in the process is to access the My Aged Care program.

Once your application is approved, there are a wide range of providers to choose from. This can make things quite confusing, especially if you’re new to the system. Cura Aged Care can help you navigate My Aged Care and gain access to the services you need sooner.

Our Benefits:

What Is My Aged Care?

My Aged Care is a portal created by the Australian government created specifically for aged care services. It is an essential resource that helps eligible individuals and families access a variety of support programs. These programs can help seniors to access aged care services, such as cleaning, personal care, or social visits.

We can provide information on My Aged Care and help you to apply. Once you’re approved in the system, we can show you how to make the most of My Aged Care.

We can make the whole process as simple as possible for you and your loved ones.

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How Cura Can Help With My Aged Care

Cura Aged Care helps seniors and their families to understand and navigate the My Aged Care portal and apply for assistance. We can help guide you through the process by helping you gather the right information to apply. Everyone is different, and some seniors will be granted different levels of support than others. Some seniors may even be confused about whether they should apply to the National Disability Insurance Scheme (NDIS) or My Aged Care. Our expert team understands the complicated aged care system in Australia. We can simplify the process for you, ensuring that you understand your options. Once approved, we can help you sort through and select providers and manage your services.

We are committed to making the process as straightforward as possible, ensuring that you or your loved ones receive the highest quality of care and support.

FAQs

Some services need to be charged GST, such as services delivered by subcontractors, and GST is included in the cost entered in the quote.

No, we do not charge anything if you stop using our services.

We work together on your annual budget taking into account your personal situation.  All services are recorded and a monthly statement will be issued.  Statements are sent out on a monthly basis or as requested.

Depending on you or your carer’s abilities, you can have high customer control which will save on care management fees. We don’t currently offer full self management but will discuss with you the option to have high or low customer control. Your personal care advisor can assist you with this arrangement as part of your budget/quote development.

Depending on the package level and the level of customer control there are different percentages. Examples of percentages are in our budget spreadsheet. Your Care Advisor can show you on the budget spreadsheet when we first visit.

Yes, the level of consumer involvement and control may vary. This could range from a high level of involvement, particularly in areas such as care coordination, to very little or no active involvement. Home Care Package care levels are allocated 1, 2, 3 and 4, with supplements for different conditions, for example, Dementia.

This will depend on the Home Care Package you have been assessed for and what you would like to include in the package.  Cura also offers private services to top up your package and other funded programs that may be able to top up the package.

Yes, any subsidy or care fees paid to Cura Aged Care while you are on leave must be included in the regular statement of income and expenditure provided to you. Unspent funds will accumulate in your account.

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What Our Clients Have to Say
Testimonial 1
I.M.Box

Lovely people, excellent premises and facilities, a place to visit and meet other multicultural people.

Testimonial 2
Tariq Mahmood

I really like it and people are very loving and caring especially Athar has been very humble, caring and helpful . I am proud of being part of this community. Thank you very much for ongoing care for community.

Testimonial 3
Robert J Baxter

Thumbs up. You have helped me greatly. Thank you

Testimonial 4
Nathan Fearon

I have done some work at Cura Aged Care as a contractor over the years, and every time, I am very impressed at how friendly and helpful all the staff are, both to me and the people they are taking care of 🙂

Testimonial 5
Lisa Burnie

The Team at Cura are so very welcoming and friendly, they make you feel like family and in my opinion, that is just gold.

Testimonial 6
Maree & Brian

We highly recommend Cura Aged Care as a Home Care Provider. We had a very unfortunate time with our first provider and after careful consideration we joined Cura and have had a wonderful relationship with them for the past 2 years. The greatest bliss for us has been the fact that we have one continuous carer, Robin, who is trustworthy and so caring of Dot.

Testimonial 7
Kevin & Dot

We highly recommend Cura Aged Care as a Home Care Provider. We had a very unfortunate time with our first provider and after careful consideration we joined Cura and have had a wonderful relationship with them for the past 2 years. The greatest bliss for us has been the fact that we have one continuous carer, Robin, who is trustworthy and so caring of Dot.

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Problems We Solve

At Cura Aged Care, we’re here to help. We have worked hard to cultivate close ties with our local communities, helping to enrich the lives of those who need a little extra support. Here are some of the ways in which we can help you.