I’m Unhappy With my Current Provider

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Find A New Provider

Understanding the Australian Aged Care system and finding the right providers for your needs (or the needs of a loved one) can be difficult. Once you find a provider, it’s normal to have an adjustment period. But, in some circumstances, you might find yourself wanting to change providers.

If you find yourself unsatisfied or unhappy with your current Aged Care provider, you have the power to make a change and find one that better meets your goals. At Cura Aged Care, we understand the importance of finding the right provider who aligns with your needs. 

We are here to support you through this process and ensure you receive the high-quality care and support you deserve.

We can also help you navigate the Aged Care system and make the most of your care plan.

How To Choose The Right Aged Care Provider

It’s important to find an Aged Care provider who is compatible with your needs. That means that they have the right services and expertise, are culturally sensitive, can communicate effectively, and offer high-quality care. We can help you find trusted Aged Care providers in your area which are backed by reviews and testimonials.

Applying for aged care funding in Australia can feel daunting, as there are a few different funding options and services to choose from. The first step in the process is to access the My Aged Care program.

Once your application is approved, there are a wide range of providers to choose from. This can make things quite confusing, especially if you’re new to the system. Cura Aged Care can help you navigate My Aged Care and gain access to the services you need sooner.

Find Out More

A participant can change their provider for any reason, including needing services your current provider does not offer or you are moving to a new location. If you are looking to move across to Cura Aged Care, our team are here to help you step by step to transition seemlessly.

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What Our Clients Have to Say
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I.M.Box

Lovely people, excellent premises and facilities, a place to visit and meet other multicultural people.

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Tariq Mahmood

I really like it and people are very loving and caring especially Athar has been very humble, caring and helpful . I am proud of being part of this community. Thank you very much for ongoing care for community.

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Robert J Baxter

Thumbs up. You have helped me greatly. Thank you

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Nathan Fearon

I have done some work at Cura Aged Care as a contractor over the years, and every time, I am very impressed at how friendly and helpful all the staff are, both to me and the people they are taking care of 🙂 (more…)

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Lisa Burnie

The Team at Cura are so very welcoming and friendly, they make you feel like family and in my opinion, that is just gold.

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Kevin & Dot

We highly recommend Cura Aged Care as a Home Care Provider. We had a very unfortunate time with our first provider and after careful consideration we joined Cura and have had a wonderful relationship with them for the past 2 years. The greatest bliss for us has been the fact that we have one continuous carer, Robin, who is trustworthy and so caring of Dot.

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Problems We Solve

At Cura Aged Care, we’re here to help. We have worked hard to cultivate close ties with our local communities, helping to enrich the lives of those who need a little extra support. Here are some of the ways in which we can help you.