How Do I Choose the Right Aged Care Provider?

Choosing the right aged care provider is a big decision — one that deserves thoughtful consideration and the right information. Whether you’re planning ahead for yourself or helping a loved one, finding the right fit can make all the difference in comfort, wellbeing, and peace of mind.

If you’re based in Queensland’s beautiful coastal regions — including the Gold Coast, Sunshine Coast, or Moreton Bay — you’re fortunate to have a variety of aged care options nearby. But how do you know which one is right for you?

Here are some helpful tips to guide your decision.

1. Understand the Level of Care You Need

Start by thinking about the type of support you or your loved one requires. Are you looking for help with daily tasks like meals, hygiene, and medication? Or is more specialised care needed, such as dementia support or palliative care?

Make sure the provider offers the right level of care now — and can adapt as your needs change over time. Flexibility is key, especially if you’re planning for the long term.

2. Visit the Facility and Get a Feel for the Environment

Aged care is more than just services — it’s about feeling at home. When visiting a facility, ask yourself:

  • Is it clean, bright, and welcoming?
  • Are the rooms comfortable and well-maintained?
  • Are there outdoor spaces, gardens, or areas to relax?
  • Do residents look happy and engaged?

Bring a family member or friend along for a second opinion. Trust your instincts — if it feels right, it probably is.

3. Ask About Staff and Qualifications

The people who care for you matter just as much as the place itself. Ask about:

  • Staff-to-resident ratios
  • Qualifications and training
  • How long staff have been with the provider
  • Whether there’s a registered nurse on-site 24/7

A good provider will be transparent and happy to answer your questions.

4. Explore the Lifestyle and Activities

Aged care should support not just physical health, but emotional and social wellbeing too. Look for providers that offer:

  • Regular social activities and outings
  • Cultural and spiritual support
  • Allied health services (like physio or podiatry)
  • Opportunities for hobbies and connection

In regions like the Sunshine Coast and Moreton Bay, many aged care homes take advantage of the beautiful weather with outdoor programs, gardening, and community events — a great way to stay active and connected.

5. Check the Food and Dining Experience

Meals are a big part of daily life. Ask if you can sample the food or view a menu. Are meals nutritious, tasty, and tailored to dietary needs? Are residents involved in choosing what’s served?

At Cura, for example, our chefs prepare fresh, seasonal meals daily.

6. Understand the Costs

Aged care costs can vary, so it’s important to understand what’s included and what’s extra. Ask for a breakdown of fees and make sure you’re clear on:

  • Daily care fees
  • Accommodation costs
  • Additional service fees
  • Government subsidies or support available

You can also use the government’s My Aged Care website to compare providers and get financial guidance.

Why Choose Cura Aged Care?

At Cura Aged Care, we proudly support seniors across the Gold Coast, Sunshine Coast, and Moreton Bay regions with compassionate, high-quality in-home aged care services.

Our services include:

We believe in care that’s personal, respectful, and empowering — helping you live independently and with dignity in your own home.

Want to learn more or get started?
Our friendly team is here to help you understand your options, navigate funding, and create a care plan that’s right for you.

Because at Cura, aged care is about more than support — it’s about community, connection, and care that feels like family.